Privacy policy 

Responsible: LIGHTHOUSE BAIONA, S.L.

Purpose: Provision of online services, management of web users, commercial communications related to our services

Legitimation: Express consent and legitimate interest

Recipients: No data is transferred to third parties, except under legal obligation

Rights: Access, rectify and delete the data, as well as other rights, as explained in the additional information

Additional information: You can consult the additional and detailed information on Data Protection in the attached clauses found in our Privacy Policy.

At LIGHTHOUSE BAIONA, S.L. we strive to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information in order to do so. Your privacy is important to us and we believe we should be transparent about it.

For this reason, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), LIGHTHOUSE BAIONA, S.L. informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following to you:

  • Your data is collected to improve the user experience, taking into account your interests and needs.
  • We are transparent about the data we collect about you and why we collect it.
  • Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information we will always do so in accordance with the regulations, and when necessary, we will ask for your consent.
  • We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can ask us to stop processing it.
  • Our priority is to guarantee your security and to process your data in accordance with European regulations.

If you would like more information about the processing of your data, please refer to the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?

Identity: LIGHTHOUSE BAIONA, S.L. Registered office: CR Faro Silleiro 36309 Baiona (Pontevedra) C.I.F. nº: B09893488 Email: [email protected]

LIGHTHOUSE BAIONA, S.L. has appointed a Data Protection Officer or an internal contact person within its organization. If you have any questions regarding the processing of your personal data, you can contact him by email at [email protected]

What personal data do we collect?

The personal data that the user may provide:

  • Name, address and date of birth. 
  • Telephone number and email address. 
  • Location. 
  • Information relating to payments and returns. 
  • IP address, date and time you accessed our services, internet browser you use and data about the device’s operating system. 
  • Any other information or data that you decide to share with us. 

In some cases, it is compulsory to fill in the registration form in order to access and enjoy certain services offered on the website; likewise, not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we process your data?

At LIGHTHOUSE BAIONA, S.L. we process the information provided to us by interested parties for the following purposes:

  • To manage orders or contracts for any of our services, either online or in physical stores. 
  • To manage the sending of information requested from us. 
  • To develop commercial actions and to maintain and manage the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic evaluations, obtaining profiles and segmentation tasks of the clients with the aim of personalizing the treatment according to their characteristics and needs and improving the client’s online experience. 
  • To develop and manage competitions, prize draws or other promotional activities that may be organized. 
  • In some cases it will be necessary to provide information to the Authorities or third party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from customers or Public Administrations. 

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RPAO), which will be periodically updated in accordance with the provisions of the GDPR.

What is the legal basis for the processing of your data? 

The processing of your data may be based on the following legal bases: 

  • Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters. 
  • Legitimate interest for the processing of our customers’ data in direct marketing actions and express consent of the interested party for everything related to automatic evaluations and profiling. 
  • Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims. 

How long do we keep your data? 

The processing of data for the purposes described will be maintained for the time necessary to fulfill the purpose of its collection (for example, for the duration of the commercial relationship), as well as for the fulfillment of legal obligations arising from the processing of the data.

To which recipients is your data communicated?

In some cases, only when necessary, LIGHTHOUSE BAIONA, S.L. will provide user data to third parties. However, the data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) that LIGHTHOUSE BAIONA, S.L. works with may use the data to provide the corresponding services, however, they will not use this information for their own purposes or for transfer to third parties.

LIGHTHOUSE BAIONA, S.L. seeks to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have in place appropriate measures to protect personal data. Such third parties are required to ensure that the information is treated in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.

The personal data obtained may also be shared with other companies in the group.

Where is your data stored?

In general, the data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

What are your rights and how can you exercise them?

You can send your communications and exercise your rights by sending a request to the following email address: [email protected]

Under the provisions of the GDPR, you can request:

  • Right of access: you can request information about the personal data we hold about you.
  • Right of rectification: you can communicate any changes to your personal data.
  • Right to erasure and to be forgotten: you can request the deletion of personal data after blocking it.
  • Right to restriction of processing: this involves restricting the processing of personal data.
  • Right to object: you can withdraw consent for the processing of data, objecting to its further processing.
  • Right to portability: in some cases, you can request a copy of your personal data in a structured, commonly used and machine-readable format for transmission to another controller.
  • Right not to be subject to individualized decisions: you can request that decisions not be made that are based solely on automated processing, including profiling, which produces legal effects or significantly affects the data subject.

In some cases, the request may be rejected if you request the deletion of data necessary for the fulfillment of legal obligations.

Likewise, if you have any complaint about the processing of the data, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating LIGHTHOUSE BAIONA, S.L. from any responsibility in this respect. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form.

LIGHTHOUSE BAIONA, S.L. reserves the right to terminate any contracted services with users in the event that any data provided is false, incomplete, inaccurate or out of date.

LIGHTHOUSE BAIONA, S.L. is not responsible for the veracity of any information that it does not produce itself and for which another source is indicated, and therefore assumes no responsibility for hypothetical damages that may arise from the use of such information.

LIGHTHOUSE BAIONA, S.L. reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. LIGHTHOUSE BAIONA, S.L. is exonerated from any responsibility for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by LIGHTHOUSE BAIONA, S.L. whenever it comes from sources other than the company.

Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to give consent regarding the processing of his/her personal data.

How do we treat the personal data of minors?

In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at minors under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of December 5 (LOPDGDD), LIGHTHOUSE BAIONA, S.L. will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors.

In this case, the ID card or other form of identification of the person giving consent will be required. In the case of persons over the age of fourteen, the data may be processed with the consent of the user, except in those cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

LIGHTHOUSE BAIONA, S.L. has adopted the legally required security levels for the protection of personal data and seeks to install any other additional means and technical measures available to it to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided to LIGHTHOUSE BAIONA, S.L.

LIGHTHOUSE BAIONA, S.L. is not responsible for hypothetical damages that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operative functioning of this electronic system, motivated by causes beyond the control of LIGHTHOUSE BAIONA, S. L.; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of LIGHTHOUSE BAIONA, S.L. However, the user must be aware that security measures on the Internet are not impregnable.

Links to other websites

On the https://www.farosilleirohotel.com/ there may be links to other websites. When you click on one of these links and access an external website, the visit is subject to the privacy policy of that website, with LIGHTHOUSE BAIONA, S.L. not being liable for its privacy policy. 

How do we use cookies?

The website of LIGHTHOUSE BAIONA, S.L. uses cookies to optimize and personalize your browsing experience. Cookies are physical files of information that are stored in the user’s own terminal. The information collected through cookies serves to facilitate the user’s navigation through the portal and optimize the browsing experience. The data collected by cookies may be shared with the creators of said cookies, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on their hard drive, they can configure their browser to prevent the installation of these files. For more information, see our Cookies Policy.

Can the privacy policy be modified?

This privacy policy can be modified. We recommend that you review the privacy policy periodically.